Is it time to Disrupt your Business
"When You are not confined by the conventional, You create the Exponential".
Are you an independent, upscale or luxury, lifestyle boutique hotel or wellness resort that needs an extra hand to invigorate your service, excel in your operations, continue being a relevant innovator or increase your market share?
Did you hit a plateau and know you might be missing some opportunities to enhance or generate extra revenue?
Or, are you so overwhelmed with the rapidly changing business environment that lack the time or the team to analyze and create new opportunities for authentic customer connection and growth?
Are you perhaps undergoing some transition in your team or opening a brand new product?
Or maybe, you know it’s time to “re-activate” your team’s passion and potential to keep them engaged and aligned with your company's vision and values?
Whatever your current challenges are, I UNDERSTAND what you are going through and
I am here to help you!
With over 25 years in the hospitality industry and a proven track record of success, even under the toughest market conditions, I provide holistic solutions delivered by innovation and creativity, covering every aspect of management. I Combine my extensive knowledge of operational and organizational management with a strong focus on creating both customer and team authentic immersive experiences that expand brand design and ethos. I align people, product, processes and technology across functions to generate and optimize performance from strategy to execution.
Providing a personalized and tailored approach to your organization and your business needs, my services include:
Growth Strategy - Innovation on generation and optimization of top line revenue streams
Productivity and market share
Assessment and development of curated experiences to promote strategic growth and increase market positioning
Asset quality and condition assessment
Systems - innovation, streamline and efficiency
Team assessment and development - customized service trainings and coaching programs for department heads, Hotel Managers and 1st time GM’s to accelerate and maximize performance in their roles
Renovations and ground up construction including onsite project management/hotel operations strategy, pre-opening and opening assistance
Liaison between design team and brand vision - Development of creative service experiences that enhance hotel design and anchors hotel brand story
Need help with something else? I provide a complete, custom approach for each of my clients to fit all your specific needs. Just send me an email and let’s find out how I can be of service!
With a dual office base in San Francisco and Barcelona, and 100% availability to travel, I’m accepting clients from USA, Europe and beyond.
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